"Hello Andrew Rob has told me about your lovely e-mail to him - thank you. I too want to say thank you for all your help, professional and friendly. It was such a comfort to me knowing I could ring for your help which you gave me unstintingly (is there such a word). I will not hesitate to recommend L. & H. Why would anyone go to any other Agent. Please thank your staff for all their efficient and professional help. Kindest regards. Pat "